Description

Issued precautionary measures against Hurb platform over alleged violations of consumer regulation

On 17 October 2023, the Brazilian National Consumer Secretariat (Senacon) issued precautionary measures as part of its investigation into Hurb, a platform that connects users to hotels, hostels, rental cars, and flight bookings. Senacon ordered Hurb to provide clarifications regarding its financial status and resource forecasts within five days of the order. Additionally, Hurb is required to provide information on the execution of package deals with "fixed months" and those with flexible dates to safeguard consumer interests.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2023-04-24
under deliberation

On 24 April 2023, the National Consumer Secretariat (Senacon) opened an investigation into the Hurb…

2023-04-28
under investigation

On 28 April 2023, the National Consumer Secretariat (Senacon) of Brazil issued precautionary measur…

2023-05-29
under investigation

On 29 May 2023, the Brazilian National Consumer Secretariat (Senacon) decided to temporarily suspen…

2023-10-17
under investigation

On 17 October 2023, the Brazilian National Consumer Secretariat (Senacon) issued precautionary meas…

2024-04-03
under investigation

On 3 April 2024, the National Consumer Secretariat (Senacon) of Brazil issued precautionary measure…