Progress

Current status
under investigation
03 Apr 2024 under investigation
17 Oct 2023 under investigation
29 May 2023 under investigation
28 Apr 2023 under investigation
24 Apr 2023 under deliberation

Scope

Implementers
Brazil
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

03 Apr 2024
under investigation

Issued precautionary measures againts Hurb over alleged irregularities in its commercial practices

On 3 April 2024, the National Consumer Secretariat (Senacon) of Brazil issued precautionary measures as part of its investigation into Hurb, a platform that connects users to hotels, hostels, rental cars, and flight bookings. Senacon has given Hurb …

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body consumer protection authority
17 Oct 2023
under investigation

Issued precautionary measures against Hurb platform over alleged violations of consumer regulation

On 17 October 2023, the Brazilian National Consumer Secretariat (Senacon) issued precautionary measures as part of its investigation into Hurb, a platform that connects users to hotels, hostels, rental cars, and flight bookings. Senacon ordered Hurb…

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body consumer protection authority
29 May 2023
under investigation

Ordered suspension of sales of Hurb's Flexible Travel Packages over alleged violations of consumer regulation

On 29 May 2023, the Brazilian National Consumer Secretariat (Senacon) decided to temporarily suspend the sale of new flexible travel packages by Hurb (formerly Hotel Urbano) due to irregularities found in its business practices. The suspension aims …

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body consumer protection authority
28 Apr 2023
under investigation

Issued precautionary measures againts Hurb over alleged violations of consumer regulation

On 28 April 2023, the National Consumer Secretariat (Senacon) of Brazil issued precautionary measures as part of its investigation into Hurb, a platform that connects users to hotels, hostels, rental cars, and flight bookings. Senacon has given Hurb…

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body consumer protection authority
24 Apr 2023
under deliberation

Announced Senacon investigation into Hurb platform over alleged violations of consumer regulation

On 24 April 2023, the National Consumer Secretariat (Senacon) opened an investigation into the Hurb platform for allegedly violating consumer rights regarding purchased travel packages. Senacon stated that the proceedings aim to curb abusive practic…

Source
Event type investigation
Action type announcement
Government branch executive
Government body consumer protection authority