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Description

Published September 2022 interim report of digital platform services inquiry on regulatory reform

On 11 November 2022, the Australian Competition and Consumer Commission (ACCC) released the fifth interim report for the Digital Platform Services Inquiry, focusing on regulatory reform. The report recommended new measures to address consumer protection challenges it identified and ensure fair competition for SMEs. The ACCC reiterated its support for economy-wide reforms to better address the rapid expansion of digital platform services. In particular, the report recommended several provisions requiring platforms to provide user-friendly mechanisms for reporting scams or false reviews and verifying their business users. Furthermore, the report noted that dispute resolution mechanisms should be provided to consumers and SMEs. The report also recommended a new regulatory regime to address the anti-competitive behaviour of large digital platforms.

Original source

Scope

Policy Area
Competition
Policy Instrument
Unilateral conduct regulation
Regulated Economic Activity
platform intermediary: user-generated content, platform intermediary: e-commerce, platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
competition authority

Complete timeline of this policy change

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2020-02-10
under deliberation

On 10 February 2020, the Australian Government directed the ACCC to conduct an inquiry into markets…

2020-10-23
concluded

The ACCC publishes its September 2020 interim report of the digital platform services inquiry, whic…

2021-03-11
in consultation

The ACCC publishes the issues paper on the third interim report of the digital platform services in…

2021-04-15
processing consultation

The submission period for the issues paper on the September 2021 report of the digital platform ser…

2021-04-28
concluded

The ACCC publishes its March 2021 interim report of the digital platform services inquiry, which fo…

2021-07-22
in consultation

The ACCC publishes the issues paper on the fourth interim report of the digital platform services i…

2021-08-19
in consultation

The consultation on the ACCC issues paper on the fourth interim report of the digital platform serv…

2021-09-28
under deliberation

The ACCC announced the focus of the fifth interim report of the digital platform services inquiry. …

2021-10-28
concluded

On 28 October 2021, the Australian Competition & Consumer Commission (ACCC) issued its third interi…

2022-02-28
in consultation

On 28 February 2022, the ACCC opened the consultation on the issues paper for the fifth (September …

2022-04-01
processing consultation

On 1 April 2022, the ACCC closed the consultation on the issues paper for the fifth (September 2022…

2022-04-28
concluded

On 28 April 2022, the Australian Competition & Consumer Commission (ACCC) issued its fourth interim…

2022-11-11
concluded

On 11 November 2022, the Australian Competition and Consumer Commission (ACCC) released the fifth i…

2023-03-08
in consultation

On 8 March 2023, the Australian Competition and Consumer Commission (ACCC) opened a consultation on…

2023-04-05
processing consultation

On 5 April 2023, the Australian Competition and Consumer Commission (ACCC) closed its consultation …

2023-04-28
concluded

On 28 April 2023, the Australia Competition and Consumers Commission (ACCC) published its sixth int…

2023-07-10
in consultation

On 10 July 2023, the Australian Competition and Consumer Commission (ACCC) initiated a consultation…

2023-08-07
processing consultation

On 7 August 2023, the Australian Competition and Consumer Commission (ACCC) closed the consultation…

2023-11-27
concluded

On 27 November 2023, the Australian Competition and Consumer Commission (ACCC) adopted the 7th Inte…

2024-03-18
in consultation

On 18 March 2024, the Australian Competition and Consumer Commission (ACCC) opened a public consult…

2024-04-17
processing consultation

On 17 April 2024, the Australian Competition and Consumer Commission (ACCC) closed the public consu…