Republic of Korea: Fair Trade Commission closes consultation on draft amended consumer protection guidelines in e-commerce establishing specific interpretation standards and recommendations for dark pattern regulation

Description

Fair Trade Commission closes consultation on draft amended consumer protection guidelines in e-commerce establishing specific interpretation standards and recommendations for dark pattern regulation

On 18 September 2025, the Fair Trade Commission (FTC) closes the consultation on draft amended consumer protection guidelines in e-commerce, establishing specific interpretation standards and recommendations for dark pattern regulation. The draft amended guidelines were issued following the implementation of the amended E-commerce Act, which defines six types of dark patterns, namely hidden renewal, drip pricing, pre-selected options, misdirection, obstruction of cancellation/withdrawal, and repeated interference, and allows the FTC to impose corrective measures and fines for violations. The guidelines clarify how businesses must obtain explicit consent for price increases or subscription conversions, display total costs upfront, avoid pre-selected or misleading options, prevent repeated interference with consumer choices, and ensure cancellation or withdrawal processes are as accessible as purchase procedures. The amendments also include recommendations for transparent pricing, clear selection items, and prominently displayed cancellation options to promote voluntary compliance and fair online interfaces.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2025-08-29
in consultation

On 29 August 2025, the Fair Trade Commission (FTC) opened consultation on draft amended consumer pr…

2025-09-18
processing consultation

On 18 September 2025, the Fair Trade Commission (FTC) closes the consultation on draft amended cons…

2025-10-23
adopted

On 23 October 2025, the Korea Fair Trade Commission (KFTC) adopted amendments to the consumer prote…

2025-10-24
in force

On 24 October 2025, the Fair Trade Commission’s amended consumer protection guidelines in e-commerc…