Description
Regulation (EU) No. 524/2013 on online dispute resolution for consumer disputes entered into force
On 9 January 2016, Regulation (EU) No. 524/2013 on online dispute resolution for consumer disputes entered into force. The Regulation seeks to establish an European Union (EU)-wide online dispute resolution (ODR) platform for consumer disputes arisi…
- European Parliament and European Council adopted Regulation (EU) No. 524/2013 on online dispute resolution for consumer disputes, EUR lex (Official)
Scope
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
supranational
Government Branch
legislature
Government Body
parliament
Complete timeline of this policy change
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2013-05-21
adopted
2016-01-09
in force
2023-10-17
to be revoked
2024-12-19
to be revoked