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On 9 June 2020, Bill No. 2024959, outlining amendments to the Telecommunications Business Act, was signed into Law, becoming Law No. 18869. The Law establishes quality of service obligations for information and communications network providers (CNP) and value-added telecommunications service providers (VSP) that reach a specific threshold. In particular, the VSP and CNP have to implement measures to ensure "secure means for stability of service" and "process user demands". The specific obligations and the thresholds will be established through a Presidential Decree. The obligations come into force on 10 December 2020.
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