Vietnam: Closed consultation on Draft Telecommunications Law including Consumer Protection Regulation
Description
Closed consultation on Draft Telecommunications Law including Consumer Protection Regulation
On 27 December 2022, the government closed its consultation on the draft Telecommunications Law. The draft includes restrictions on unfair pricing and opaque practices that would harm consumers. Telecom service providers are required to provide correct and fair charge calculations for their clients. Additionally, transparency of tariff charges, contract clauses, and technical standards is required.
Original sourceScope
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services, messaging service provider, infrastructure provider: cloud computing, storage and databases
Implementation Level
national
Government Branch
legislature
Government Body
parliament
Complete timeline of this policy change
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2022-10-27
in consultation
2022-12-27
processing consultation
2023-11-24
adopted