Description

Implemented E-Commerce Law including consumer protection regulation

On 1 January 2019, China's E-Commerce Law, which includes consumer protection regulation, was implemented. The Law applies to both e-commerce businesses and e-commerce platforms. E-commerce businesses are prohibited from engaging in false advertising, creating false or misleading reviews, and performing tie-in sales. The Law also regulates the obligations of e-commerce businesses regarding customer deposits, product delivery, and refunds. E-commerce platforms are additionally required to clearly label paid-for higher-ranked search engine results. Further, platforms are required to mark out their own business services on a platform to distinguish them from other e-commerce businesses. Finally, the Law establishes a sanctions regime, specifying the appropriate range of fines depending on the seriousness of an offence.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
legislature
Government Body
parliament

Complete timeline of this policy change

Hide details
2018-08-31
adopted

On 31 January 2018, China's E-Commerce Law, which includes consumer protection regulation, was adop…

2019-01-01
in force

On 1 January 2019, China's E-Commerce Law, which includes consumer protection regulation, was imple…