India: Closed consultation for proposal to improve the consumer complaint redressal system
Description
Closed consultation for proposal to improve the consumer complaint redressal system
The Department of Consumer Affairs has asked major e-commerce food business operators (FBOs) to provide the present framework as well as a plan to improve the consumer complaint redressal system until 28 June 2022. Furthermore, the Department ordere…
Scope
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority