India: Opened consultation for proposal to improve the consumer complaint redressal system
Description
Opened consultation for proposal to improve the consumer complaint redressal system
The Department of Consumer Affairs has asked major e-commerce food business operators (FBOs) to provide the present framework as well as a plan to improve the consumer complaint redressal system. Furthermore, the Department ordered e-commerce FBOs t…
Scope
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body