Progress

Current status
processing consultation
28 Jun 2022 processing consultation
13 Jun 2022 in consultation

Scope

Implementers
India
Policy Area
Other operating condition
Policy Instrument
Consumer protection regulation
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
consumer protection authority
other regulatory body
Implementation Level
national

Timeline of events

28 Jun 2022
processing consultation

Closed consultation for proposal to improve the consumer complaint redressal system

The Department of Consumer Affairs has asked major e-commerce food business operators (FBOs) to provide the present framework as well as a plan to improve the consumer complaint redressal system until 28 June 2022. Furthermore, the Department ordere…

Source
Event type order
Action type consultation closed
Government branch executive
Government body consumer protection authority
13 Jun 2022
in consultation

Opened consultation for proposal to improve the consumer complaint redressal system

The Department of Consumer Affairs has asked major e-commerce food business operators (FBOs) to provide the present framework as well as a plan to improve the consumer complaint redressal system. Furthermore, the Department ordered e-commerce FBOs t…

Source
Event type order
Action type consultation opened
Government branch executive
Government body other regulatory body