Italy: Competition Authority opened investigation into Trustpilot over alleged unfair commercial practices
Description
Competition Authority opened investigation into Trustpilot over alleged unfair commercial practices
On 6 May 2025, the Competition Authority (AGCM) opened investigative proceedings against Trustpilot Group for possible violation of the Consumer Code (Legislative Decree No 206 of 6 September 2005, as amended). The proceedings concerned conduct alle…
Scope
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: user-generated content
Implementation Level
national
Government Branch
executive
Government Body
competition authority