Description

National Standardisation Administration adopted national standard on e-commerce platform service quality evaluation

On 29 August 2025, the National Standardisation Administration adopted the national standard on e-commerce platform service quality evaluation. The standard establishes an evaluation index system for the service quality of e-commerce platforms, outl…

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
central government

Complete timeline of this policy change

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2025-08-29
adopted

On 29 August 2025, the National Standardisation Administration adopted the national standard on e-c…

2025-12-01
in force

On 1 December 2025, the national standard on e-commerce platform service quality evaluation entered…