On 24 March 2025, the Competition and Markets Authority (CMA) issued a consultation letter to Ticketmaster as part of the investigation into the Oasis ticket sales. The letter sets out the CMA’s concerns that consumers may have been misled by unclear labelling, inadequate disclosure of pricing structures, and confusion over ticket categories. The CMA is consulting Ticketmaster on proposed changes requiring clearer and timelier information to ensure compliance with consumer protection law.
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