United Kingdom: Office of Communications (Ofcom) adopted rule banning mid-contract telecoms price rises
Description
Office of Communications (Ofcom) adopted rule banning mid-contract telecoms price rises
On 19 July 2024, the Office of Communications (Ofcom) published a rule declaring that telecom customers must be told up-front about any price rises included in their contract, including mid-contract price rises linked to future inflation. This rule …
Scope
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body
Complete timeline of this policy change
Hide details
2023-12-12
under deliberation
2024-07-19
adopted