Description

Office of Communications (Ofcom) rule banning mid-contract telecoms price rises entered into force

On 17 January 2025, the Office of Communications's (Ofcom) rule banning mid-contract telecom price rises comes into effect. On 19 July 2024, Ofcom declared that telecoms customers must be told up-front about any price rises included in their contrac…

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2023-12-12
under deliberation

On 12 December 2023, the Office of Communications (Ofcom) proposed that telecoms customers must be …

2024-07-19
adopted

On 19 July 2024, the Office of Communications (Ofcom) published a rule declaring that telecom custo…

2025-01-17
in force

On 17 January 2025, the Office of Communications's (Ofcom) rule banning mid-contract telecom price …