Progress

Current status
in force
17 Jan 2025 in force
19 Jul 2024 adopted
12 Dec 2023 under deliberation

Scope

Implementers
United Kingdom
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

17 Jan 2025
in force

Office of Communications (Ofcom) rule banning mid-contract telecoms price rises entered into force

On 17 January 2025, the Office of Communications's (Ofcom) rule banning mid-contract telecom price rises comes into effect. On 19 July 2024, Ofcom declared that telecoms customers must be told up-front about any price rises included in their contrac…

Source
Event type order
Action type implementation
Government branch executive
Government body other regulatory body
19 Jul 2024
adopted

Office of Communications (Ofcom) adopted rule banning mid-contract telecoms price rises

On 19 July 2024, the Office of Communications (Ofcom) published a rule declaring that telecom customers must be told up-front about any price rises included in their contract, including mid-contract price rises linked to future inflation. This rule …

Source
Event type order
Action type adoption
Government branch executive
Government body other regulatory body
12 Dec 2023
under deliberation

Office of Communications (Ofcom) proposed rule to ban on mid-contract telecoms price rises

On 12 December 2023, the Office of Communications (Ofcom) proposed that telecoms customers must be told up-front about any price rises included in their contract, including mid-contract price rises linked to future inflation. This follows a review o…

Source
Event type order
Action type announcement
Government branch executive
Government body other regulatory body