Progress

Current status
in force
15 Sep 2025 in force
24 Mar 2025 under investigation
05 Sep 2024 under deliberation

Scope

Implementers
United Kingdom
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

15 Sep 2025
in force

Competition and Markets Authority secured undertakings with Ticketmaster over Oasis concert sales

On 15 September 2025, the Competition and Markets Authority (CMA) secured undertakings from Ticketmaster under concerning the sale of Oasis tickets. The undertaking was secured under Part 8 of the Enterprise Act 2002 on enforcement of consumer legis…

Source
Event type investigation
Action type ruling
Government branch executive
Government body consumer protection authority
24 Mar 2025
under investigation

Competition and Markets Authority issued consultation letter stating consumer protection concerns over Oasis concert sales

On 24 March 2025, the Competition and Markets Authority (CMA) issued a consultation letter to Ticketmaster as part of the investigation into the Oasis ticket sales. The letter sets out the CMA’s concerns that consumers may have been misled by unclea…

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body consumer protection authority
05 Sep 2024
under deliberation

Competition and Markets Authority opened investigation into Ticketmaster over Oasis concert sales

On 5 September 2024, the UK Competition and Markets Authority (CMA) launched an investigation into Ticketmaster regarding the sale of Oasis tickets for the band’s reunion tour, including how the “dynamic pricing” system was used. In particular, the …

Source
Event type investigation
Action type announcement
Government branch executive
Government body consumer protection authority