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Description

Opened consultation on improving broadband information for customers

On 8 March 2023, the UK Office of Communications (OFCOM) opened a consultation on proposed new guidance to improve broadband information for customers until 3 May 2023. In particular, the guidance sets out proposals for broadband providers to give customers a detailed and consistent description on the underlying network technology used to deliver their fixed broadband service, aiming to ensure costumers have the necessary information to choose appropriate services.

Original source

Scope

Policy Area
Other operating conditions
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2023-03-08
in consultation

On 8 March 2023, the UK Office of Communications (OFCOM) opened a consultation on proposed new guid…

2023-05-03
processing consultation

On 3 May 2023, the UK Office of Communications (OFCOM) closed its consultation on a proposed new gu…