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Description

Announced settlement in Washington Attorney General lawsuit against Grubhub Inc.

On 30 December 2022, the Washington D.C. Attorney General announced that a settlement had been reached in a lawsuit against Grubhub Inc. for charging hidden fees and using deceptive marketing tactics. In the initial complaint, the Attorney General alleged that Grubhub had, among other things, engaged in deceptive advertising, misrepresented menu prices, and listing restaurants without approval. Under the terms of the settlement, Grubhub will be required to pay a total of USD 3.5 million, of which USD 2.7 million constitutes customer restitution and USD 800'000 constitutes a penalty payment to Washington D.C. Grubhub will also be required to abide by a number of additional terms, including ceasing advertising 'free delivery' and providing a conspicuous notice if listed prices are higher than direct prices.

Original source

Scope

Policy Area
Other operating condition
Policy Instrument
Consumer protection regulation
Regulated Economic Activity
platform intermediary: other
Implementation Level
subnational
Government Branch
judiciary
Government Body
court

Complete timeline of this policy change

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2022-03-21
under deliberation

On 21 March 2022, the Washington Attorney General has announced a lawsuit against Grubhub Inc. for …

2022-12-30
in force

On 30 December 2022, the Washington D.C. Attorney General announced that a settlement had been reac…