United States of America: Announced Washington Attorney General lawsuit against Grubhub Inc.

On 21 March 2022, the Washington Attorney General has announced a lawsuit against Grubhub Inc. for charging hidden fees and using deceptive marketing tactics. Grubhub is a food delivery company accused of having harmed consumers in a variety of ways in the lawsuit, namely by: using "dark patterns" such as deceptive fees hiding the final cost of orders; listing restaurants not signed up for the Grubhub platform; creating fake restaurant websites to gain users; listing deceptive phone numbers to mislead consumers; misleadingly advertising “free” online ordering; and hosting a promotion that falsely claimed to help restaurants during the pandemic.