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On 29 November 2022, the Consumer Rights Act 2022 enters into force. The Act consolidates and modernises the law relating to rights and remedies in contracts between traders and consumers for the sale of goods and the supply of digital content and other digital services. Furthermore, the Act seeks to align local consumer protection law with consumer protection rules applying across the EU. In particular, the Act establishes specific obligations for traders in order to ensure greater transparency for consumers before and after purchase. The Act also provides consumers with greater protections when buying digital services and content and gives consumers access to redress in the case of faulty goods or services. Finally, the Act regulates online reviews and prohibits the posting of false reviews.
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