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Description

Imposed fine after investigation on Apple for selling iPhones without chargers

On 19 March 2021, the Consumer Protection Foundation of the State of São Paulo (Procon-SP) imposed a fine of USD 2 million after its investigation against APPLE COMPUTER BRASIL LTDA for selling iPhones without chargers. After being asked to justify its behaviour, the company did not respond. Procon-SP charges the business with deceptive advertising, marketing products with manufacturing flaws, abusive conditions in consumer contracts, and failing to fix a product while it was still covered by warranty.

Original source

Scope

Policy Area
Other operating condition
Policy Instrument
Consumer protection regulation
Regulated Economic Activity
technological consumer goods
Implementation Level
subnational
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2020-10-28
under deliberation

On 28 October 2020, the Consumer Protection Foundation of the State of São Paulo (Procon-SP) announ…

2021-03-19
in force

On 19 March 2021, the Consumer Protection Foundation of the State of São Paulo (Procon-SP) imposed …