Description

Implemented DFL3 Law No. 19.496 including consumer protection in online commercial activities

On 31 May 2021, the Decree with Force of Law (DFL) No. 19.496 establishing Rules on the Protection of Consumer Rights, entered into force with its publication in the Official Gazette. Article 3(b) regulates the right of consumers to truthful and timely information about the goods and services offered, their price, the terms of the contract and other relevant information. The provision is applicable to consumers engaged in online commercial activities.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
cross-cutting
Implementation Level
national
Government Branch
legislature
Government Body
parliament

Complete timeline of this policy change

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2019-09-13
adopted

On 13 September 2019, Decree with Force of Law (DFL) No. 19.496, which establishes Rules on the Pr…

2021-05-31
in force

On 31 May 2021, the Decree with Force of Law (DFL) No. 19.496 establishing Rules on the Protection …