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Description

Announced framework to curb fake online reviews in e-commerce sector

On 28 May 2022, the Indian Department of Consumer Affairs Food and Public Distribution announced that it would establish a framework regarding fake and deceptive online reviews in the e-commerce sector. The Ministry noted the importance of online reviews for consumers and the need for authenticity, transparency. The announcement was made after a meeting held by the Department, the Advertising Standards Council of India, stakeholders of e-commerce websites, and other relevant industry experts.

Original source

Scope

Policy Area
Content moderation
Policy Instrument
Content moderation regulation
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
central government

Complete timeline of this policy change

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2022-05-28
under deliberation

On 28 May 2022, the Indian Department of Consumer Affairs Food and Public Distribution announced th…

2022-11-21
adopted

On 21 November 2022, the Department of Consumer Affairs of India' announced that the Bureau of Indi…