Description

Central Consumer Protection Authority fined SpiceJet INR one lakh over use of dark patterns in online booking interface

On 14 July 2026, the Central Consumer Protection Authority (CCPA) issued an order with a fine of INR one lakh against SpiceJet, an airline company, over the use of dark patterns in its online booking interface. The CCPA found that SpiceJet automatic…

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2026-07-14
in force

On 14 July 2026, the Central Consumer Protection Authority (CCPA) issued an order with a fine of IN…