India: Central Consumer Protection Authority investigation into SpiceJet for dark patterns
Progress
Current status
in force
14 Jul 2026 in force
Scope
Implementers
India
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national
Timeline of events
Central Consumer Protection Authority fined SpiceJet INR one lakh over use of dark patterns in online booking interface
On 14 July 2026, the Central Consumer Protection Authority (CCPA) issued an order with a fine of INR one lakh against SpiceJet, an airline company, over the use of dark patterns in its online booking interface. The CCPA found that SpiceJet automatic…
Event type
investigation
Action type
ruling
Government branch
executive
Government body
consumer protection authority