Canada: Radio-television and Telecommunications Commission adopted order on telecom consumer notification and transparency obligations

Description

Radio-television and Telecommunications Commission adopted order on telecom consumer notification and transparency obligations

On 13 April 2026, the Canadian Radio-television and Telecommunications Commission adopted a binding regulatory order introducing new consumer notification and information requirements for telecommunications service providers in Canada. The order app…

Scope

Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
infrastructure provider: internet and telecom services, infrastructure provider: other
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2026-04-13
adopted

On 13 April 2026, the Canadian Radio-television and Telecommunications Commission adopted a binding…

2027-04-13
in force

On 13 April 2027, the regulatory order issued by the Canadian Radio-television and Telecommunicatio…