Progress

Current status
adopted
13 Apr 2027 in force
13 Apr 2026 adopted

Scope

Implementers
Canada
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
infrastructure provider: internet and telecom services
infrastructure provider: other
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

13 Apr 2027
in force

Order on telecom consumer notification and transparency obligations enters into force

On 13 April 2027, the regulatory order issued by the Canadian Radio-television and Telecommunications Commission introducing consumer notification and information requirements for telecommunications service providers in Canada enters into force. The…

Event type order
Action type implementation
Government branch executive
Government body other regulatory body
13 Apr 2026
adopted

Radio-television and Telecommunications Commission adopted order on telecom consumer notification and transparency obligations

On 13 April 2026, the Canadian Radio-television and Telecommunications Commission adopted a binding regulatory order introducing new consumer notification and information requirements for telecommunications service providers in Canada. The order app…

Event type order
Action type adoption
Government branch executive
Government body other regulatory body