India: Ministry of Consumer Affairs directed Central Consumer Protection Authority to investigate online ticket booking platforms over alleged excessive cancellation charges
Description
Ministry of Consumer Affairs directed Central Consumer Protection Authority to investigate online ticket booking platforms over alleged excessive cancellation charges
On 23 May 2026, the Ministry of Consumer Affairs directed the Department of Consumer Affairs and the Central Consumer Protection Authority (CCPA) to investigate whether online ticket booking platforms are imposing excessive cancellation charges in a…
Scope
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority