India: Central Consumer Protection Authority's investigation into online ticket booking platforms over alleged excessive cancellation charges
Progress
Current status
under deliberation
23 May 2026 under deliberation
Scope
Implementers
India
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national
Timeline of events
Ministry of Consumer Affairs directed Central Consumer Protection Authority to investigate online ticket booking platforms over alleged excessive cancellation charges
On 23 May 2026, the Ministry of Consumer Affairs directed the Department of Consumer Affairs and the Central Consumer Protection Authority (CCPA) to investigate whether online ticket booking platforms are imposing excessive cancellation charges in a…
Event type
investigation
Action type
announcement
Government branch
executive
Government body
consumer protection authority