Thailand: Office of Consumer Protection Board launched FastTrack digital complaint management system
Description
Office of Consumer Protection Board launched FastTrack digital complaint management system
On 6 March 2026, Thailand’s Office of the Consumer Protection Board launched the OCPB FastTrack digital complaint management system. The system applies to businesses participating in the OCPB’s complaint resolution framework, including e-commerce pl…
Scope
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority