Poland: Office of Competition and Consumer Protection announced investigation into Meta over alleged failure to provide effective contact channels

Description

Office of Competition and Consumer Protection announced investigation into Meta over alleged failure to provide effective contact channels

On 11 February 2026, the President of the Office of Competition and Consumer Protection (UOKiK) announced that charges had been brought against Meta Platforms, allegedly failing to provide consumers with effective and direct contact channels. The in…

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
online advertising provider, platform intermediary: user-generated content, platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2026-02-11
under deliberation

On 11 February 2026, the President of the Office of Competition and Consumer Protection (UOKiK) ann…