Poland: Office of Competition and Consumer Protection investigation into Meta over alleged failure to provide effective contact channels

Progress

Current status
under deliberation
11 Feb 2026 under deliberation

Scope

Implementers
Poland
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
online advertising provider
platform intermediary: user-generated content
platform intermediary: e-commerce
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

11 Feb 2026
under deliberation

Office of Competition and Consumer Protection announced investigation into Meta over alleged failure to provide effective contact channels

On 11 February 2026, the President of the Office of Competition and Consumer Protection (UOKiK) announced that charges had been brought against Meta Platforms, allegedly failing to provide consumers with effective and direct contact channels. The in…

Source
Event type investigation
Action type announcement
Government branch executive
Government body consumer protection authority