Malaysia: Malaysian Communications and Multimedia Commission issued temporary access restriction against Grok over failure to prevent harmful and non-consensual AI-generated content

Description

Malaysian Communications and Multimedia Commission issued temporary access restriction against Grok over failure to prevent harmful and non-consensual AI-generated content

On 11 January 2026, the Malaysian Communications and Multimedia Commission (MCMC) issued a temporary restriction on access to the Grok artificial intelligence (AI) service for Malaysian users. The order determined that the system had been repeatedly used to produce unlawful and harmful material, including sexually explicit, offensive, and non-consensual manipulated imagery involving women and minors. The order follows earlier notices issued on 3 and 8 January 2026 requiring the adoption of technical and content moderation controls to address risks under Section 233 of the Communications and Multimedia Act of 1998. The authority found that the companies’ responses, submitted on 7 and 9 January 2026, relied largely on user reporting and did not adequately mitigate risks arising from the system’s design and operation. The authority stated that the temporary access restriction is a preventive and proportionate interim measure during ongoing legal and regulatory proceedings.

Original source

Scope

Policy Area
Content moderation
Policy Instrument
Content moderation regulation
Regulated Economic Activity
platform intermediary: user-generated content, ML and AI development
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2026-01-03
under deliberation

On 3 January 2026, the Malaysian Communications and Multimedia Commission (MCMC) opened an investig…

2026-01-11
under investigation

On 11 January 2026, the Malaysian Communications and Multimedia Commission (MCMC) issued a temporar…

2026-01-13
under deliberation

On 13 January 2026, the Malaysian Communications and Multimedia Commission (MCMC), in cooperation w…

2026-01-23
under investigation

On 23 January 2026, the Malaysian Communications and Multimedia Commission (MCMC) lifted the tempor…