Description

Office of Communications released interim guidance on super-complaints under Online Safety Act

On 2 January 2026, the Office of Communications (Ofcom) issued guidance on the operation of the super-complaints regime under the Online Safety Act. The interim guidance sets out what constitutes a super-complaint, who may submit one, and the admiss…

Scope

Policy Area
Content moderation
Policy Instrument
Content moderation authority governance
Regulated Economic Activity
platform intermediary: user-generated content, platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2025-09-08
in consultation

On 8 September 2025, the Office of Communications (Ofcom) opened a consultation on the draft guidan…

2025-11-03
processing consultation

On 3 November 2025, the Office of Communications (Ofcom) closes the consultation on the draft guida…

2026-01-02
adopted

On 2 January 2026, the Office of Communications (Ofcom) issued guidance on the operation of the sup…

2026-02-10
adopted

On 10 February 2026, the Office of Communications (Ofcom) released guidance on super-complaints und…