Italy: Competition Authority ordered Meta to suspend application of WhatsApp business solution terms including restrictions against third-party AI service providers
Description
Competition Authority ordered Meta to suspend application of WhatsApp business solution terms including restrictions against third-party AI service providers
On 22 December 2025, the Competition Authority ordered Meta to suspend the application of the new business solution terms for WhatsApp insofar as those terms would produce effects in Italy. WhatsApp's business solution terms, introduced on 15 Octobe…
Scope
Policy Area
Competition
Policy Instrument
Unilateral conduct regulation
Regulated Economic Activity
ML and AI development, messaging service provider
Implementation Level
national
Government Branch
executive
Government Body
competition authority
Complete timeline of this policy change
Hide details
2025-07-22
under deliberation
2025-11-25
under investigation