Italy: Competition Authority extended investigation into Meta's integration of AI service with WhatsApp over alleged restrictive business solution terms

Description

Competition Authority extended investigation into Meta's integration of AI service with WhatsApp over alleged restrictive business solution terms

On 25 November 2025, the Competition Authority expanded its investigation into Meta’s integration of its Artificial Intelligence (AI) service with WhatsApp, under Article 102 of the treaty on the functioning of the European Union on abuse of dominan…

Scope

Policy Area
Competition
Policy Instrument
Unilateral conduct regulation
Regulated Economic Activity
ML and AI development, messaging service provider
Implementation Level
national
Government Branch
executive
Government Body
competition authority

Complete timeline of this policy change

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2025-07-22
under deliberation

On 22 July 2025, the Competition Authority (AGCM) opened an investigation against Meta to assess po…

2025-11-25
under investigation

On 25 November 2025, the Competition Authority expanded its investigation into Meta’s integration o…

2025-12-22
under investigation

On 22 December 2025, the Competition Authority ordered Meta to suspend the application of the new b…