On 15 December 2025, the Office of Communications (Ofcom) adopted the updated Online Safety Information Powers Guidance, focusing on its information gathering powers under the Online Safety Act 2023. The updated guidance includes information on Ofcom's new power to issue data preservation notices to regulated services to ensure that a deceased child's information is not altered or deleted, as introduced by the Data Preservation Notices under Data (Use and Access) Act. In general, the guidance applies to providers of regulated and ancillary services, access facilities, and others able to provide relevant information. It explains how Ofcom may issue information notices, require skilled person reports, hold interviews, and conduct entry, inspection, and audits. The guidance sets out rules on confidential information, personal data, disclosure, record retention, and information security. Ofcom will use its powers proportionately and seek robust evidence while minimising burdens on stakeholders. Non-compliance may lead to enforcement action or criminal liability.
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