United Kingdom: Ofcom closes consultation on guidance on deceased child user duties

On 23 March 2026, Ofcom closes a consultation on its draft guidance on deceased child user duties. The draft guidance is addressed to providers of relevant services under the Online Safety Act regarding their obligations when responding to requests from parents of a deceased child user under section 75. Providers must carry clear terms of service regarding their policies about the disclosure of information in such cases, respond to parent requests in a timely fashion, and operate a complaints procedure. The draft guidance provides concrete steps and drafting advice to providers specifying how they should meet their obligations.