South Africa: Information Regulator entered into settlement agreement with WhatsApp resolving concerns on privacy policy
Description
Information Regulator entered into settlement agreement with WhatsApp resolving concerns on privacy policy
On 13 November 2025, the Information Regulator announced a settlement agreement with WhatsApp concerning its 2021 Privacy Policy. The agreement addresses WhatsApp's processing of personal information in South Africa. As part of the settlement, Whats…
Scope
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
platform intermediary: user-generated content
Implementation Level
national
Government Branch
executive
Government Body
data protection authority
Complete timeline of this policy change
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2021-01-13
under deliberation
2021-03-03
under investigation