On 31 October 2025, the Nigerian Communications Commission (NCC) closes the consultation on the Draft Internet Code of Practice. Chapter seven sets out the Commission’s approach to monitoring and enforcing compliance with the Code. Covered entities are required to provide information requested by the Commission, including details on network management and traffic control measures. Where non-compliance is identified, the Commission will issue a notice outlining corrective actions and require a compliance report within fourteen days. Monitoring and enforcement will be carried out in line with the Nigerian Communications (Enforcement Processes) 2019, including relevant penalties. The chapter further establishes a Consumer Web Portal for users to report non-compliance by Internet Access Service Providers. Complaints will be handled through the Commission’s adjudicatory procedures, and formal requests or approvals under the Code must be addressed to the Designated Online Governance Officer via the Office of the Executive Vice Chairman. All Internet Access Service Providers and other affected entities must also submit biannual compliance reports using the prescribed templates in the Code’s schedules.
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