Description

Information Commissioner’s Office reached settlement with Capita over data security breaches

On 10 October 2025, Capita plc and Capita Pension Solutions Limited entered into a settlement agreement with the Information Commissioner to resolve the investigation into the March 2023 cyber incident. The companies made full admissions regarding t…

Scope

Policy Area
Data governance
Policy Instrument
Cybersecurity regulation
Regulated Economic Activity
other service provider
Implementation Level
national
Government Branch
executive
Government Body
data protection authority

Complete timeline of this policy change

Hide details
2025-04-03
under investigation

On 3 April 2025, the Information Commissioner’s Office (ICO) issued a Notice of Intent to Capita pl…

2025-10-10
under investigation

On 10 October 2025, Capita plc and Capita Pension Solutions Limited entered into a settlement agree…

2025-10-15
in force

On 15 October 2025, the UK Information Commissioner's Office (ICO) imposed penalties totalling GBP …