Description

Information Commissioner’s Office fined Capita GBP 14 million over data security breaches

On 15 October 2025, the UK Information Commissioner's Office (ICO) imposed penalties totalling GBP 14 million on Capita, with Capita plc being fined GBP 8 million and Capita Pension Solutions Limited GBP 6 million for breaches of the UK's General Da…

Scope

Policy Area
Data governance
Policy Instrument
Cybersecurity regulation
Regulated Economic Activity
other service provider
Implementation Level
national
Government Branch
executive
Government Body
data protection authority

Complete timeline of this policy change

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2025-04-03
under investigation

On 3 April 2025, the Information Commissioner’s Office (ICO) issued a Notice of Intent to Capita pl…

2025-10-10
under investigation

On 10 October 2025, Capita plc and Capita Pension Solutions Limited entered into a settlement agree…

2025-10-15
in force

On 15 October 2025, the UK Information Commissioner's Office (ICO) imposed penalties totalling GBP …