India: Ministry of Electronics and Information Technology closes consultation on Promotion and Regulation of Online Gaming Rules, including user rights

On 31 October 2025, the Ministry of Electronics and Information Technology closes the consultation on the Promotion and Regulation of Online Gaming Rules, including user rights. The rules require online game service providers offering registered social games or e-sports to set up grievance redressal systems. Providers must maintain mechanisms to address user complaints. It also provides that users dissatisfied with resolutions or delays can appeal to the Grievance Appellate Committee within thirty days.