India: Ministry of Electronics and Information Technology opened consultation on Promotion and Regulation of Online Gaming Rules, including user rights

On 2 October 2025, the Ministry of Electronics and Information Technology opened a consultation on the Promotion and Regulation of Online Gaming Rules, including user rights, until 31 October 2025. The rules require online game service providers offering registered social games or e-sports to set up grievance redressal systems. Providers must maintain mechanisms to address user complaints. It also provides that users dissatisfied with resolutions or delays can appeal to the Grievance Appellate Committee within thirty days.