Brazil: Central Bank of Brazil implemented dispute button for digital contestation by Pix users
Description
Central Bank of Brazil implemented dispute button for digital contestation by Pix users
On 1 October 2025, the Central Bank of Brazil (BCB) implemented the Pix “dispute button”. The feature applies to all Pix users and allows digital contestation of transactions in cases of fraud, scams, or coercion. Pix is an instant payment system cr…
Scope
Policy Area
Data governance
Policy Instrument
Cybersecurity regulation
Regulated Economic Activity
digital payment provider (incl. cryptocurrencies)
Implementation Level
national
Government Branch
executive
Government Body
central bank