Description

Communications Commission adopted Quality of Service Business Rules

On 14 August 2024, the Nigerian Communications Commission (NCC) adopted the Quality of Service (QoS) Business Rules under the 2024 QoS Regulations. The rules define minimum quality standards and Key Performance Indicators (KPIs) for services, inclu…

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2024-08-14
adopted

On 14 August 2024, the Nigerian Communications Commission (NCC) adopted the Quality of Service (QoS…