Progress

Current status
adopted
14 Aug 2024 adopted

Scope

Implementers
Nigeria
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

14 Aug 2024
adopted

Communications Commission adopted Quality of Service Business Rules

On 14 August 2024, the Nigerian Communications Commission (NCC) adopted the Quality of Service (QoS) Business Rules under the 2024 QoS Regulations. The rules define minimum quality standards and Key Performance Indicators (KPIs) for services, inclu…

Event type order
Action type adoption
Government branch executive
Government body other regulatory body