Nigeria: Communications Commission's Communications (Quality of Service) Regulations 2024 entered into force

On 31 July 2024, the Nigerian Communications (Quality of Service) Regulations, 2024, have been implemented following their publication in the official gazette on the same day. The regulations aim to protect consumer interests by addressing unfair practices concerning tariffs, service quality, and availability. It outlines minimum service quality standards, measurement methods, reporting procedures, and record-keeping requirements for licensed communication service providers. Key elements include the definition of reporting periods and areas, the Nigerian Communications Commission (NCC)'s auditing and investigative powers, enforcement measures for contraventions, and a schedule of administrative fines for non-compliance.